Terms of service

Terms of Service

Effective Date: April 29, 2026 Last Updated: April 29, 2026

1. Acceptance of Terms

By accessing or using this website and placing an order, you agree to be bound by these Terms of Service. If you do not agree, please do not use our store.

2. Eligibility

  • You must be 18 years or older to make a purchase
  • By purchasing, you confirm you have the legal capacity to enter into a binding agreement
  • We reserve the right to refuse service to anyone at our discretion

3. Products & Pricing

  • All prices are listed in SGD (Singapore Dollars) and include applicable taxes unless stated otherwise
  • We reserve the right to modify prices at any time without prior notice
  • Product descriptions are provided in good faith; minor variations may occur
  • We reserve the right to limit quantities or discontinue products at any time

4. Orders & Payment

  • All orders are subject to availability and confirmation
  • We accept [list payment methods, e.g. Visa, Mastercard, PayNow, Stripe]
  • An order confirmation email does not guarantee fulfilment — we reserve the right to cancel any order
  • In case of cancellation, a full refund will be issued to the original payment method

5. Delivery & Shipping

  • Estimated delivery times are provided as a guide only and are not guaranteed
  • We are not responsible for delays caused by third-party couriers, customs, or events outside our control
  • Risk of loss passes to the buyer upon handover to the shipping carrier
  • International orders may be subject to customs duties and taxes, which are the buyer's responsibility

6. No Returns & No Refunds

All sales are final. Please refer to our No Returns & No Refunds Policy for full details. Statutory rights under the Singapore Consumer Protection (Fair Trading) Act remain unaffected.

7. Intellectual Property

  • All content on this website — including logos, images, text, and design — is owned by or licensed to us
  • You may not copy, reproduce, or distribute any content without our express written permission

8. User Conduct

You agree not to:

  • Use our site for any unlawful purpose
  • Attempt to gain unauthorised access to our systems
  • Submit false or misleading information
  • Engage in fraudulent chargebacks or payment disputes without first contacting us

9. Limitation of Liability

To the fullest extent permitted by law:

  • We are not liable for any indirect, incidental, or consequential damages
  • Our total liability shall not exceed the amount paid for the specific order in dispute
  • We make no warranties, express or implied, beyond what is stated on our product pages

10. Privacy

Your personal data is collected and processed in accordance with our Privacy Policy. By using our store, you consent to such processing.

11. Chargebacks & Disputes

Before initiating a chargeback with your bank or payment provider, you agree to contact us first to resolve the issue. Fraudulent chargebacks may result in account suspension and legal action.

12. Modifications to Terms

We reserve the right to update these Terms at any time. Continued use of the website after changes constitutes acceptance of the new Terms. It is your responsibility to review this page periodically.

13. Governing Law

These Terms are governed by the laws of Singapore. Any disputes shall be subject to the exclusive jurisdiction of the Singapore courts.

14. Contact Us

For any questions regarding these Terms: